VISITING US
WHERE ARE YOU LOCATED?
We are located at 2100 W. Belmont Ave in Chicago’s Roscoe Village neighborhood at the intersection of Belmont and Hoyne.
WHAT ARE YOUR HOURS?
We open Mon-Fri at 4pm & Sat-Sun at 11am. Our closing time varies each night depending on the show or event. Check out our calendar, and for holidays, check Google for closures.
Our kitchen hours are typically Mon-Thu 4-9pm, Fri 4-11pm, Sat 11am-11pm, Sun 11am-9pm and are subject to change.
WHERE DO I PARK?
There is plenty of free street parking on Belmont Ave and surrounding side streets. See posted signs for any restrictions.
CAN I TAKE THE CTA?
We’re conveniently located directly off of the #77 Belmont bus, one block west of the #50 Damen bus, and a few blocks east of the #49 Western bus.
DO I NEED AN ID IF I’M UNDER 21?
All 17+ age restricted shows require a valid government-issued picture ID. No exceptions.
CAN I COME TO BEAT KITCHEN IF I’M UNDER 21?
SHOWS: Each show has its own individual age restriction: All Ages, 17+ or 21+. Check out the specific listing for the show. ALL 17+ and 21+ restricted shows require a valid government issued ID. No exceptions.
DINING: We welcome guests of all ages for patio dining at any time. All ages are also welcome for indoor dining during Saturday and Sunday brunch. In the evenings, indoor dining follows the age restriction of that night’s show. For example, if the show is 21+, all indoor diners must also be 21+.
I’M BELOW THE SHOW’S LISTED AGE RESTRICTION! CAN I STILL ATTEND? WHAT IF I’M WITH A GUARDIAN?
Sorry, we cannot make any exception to our listed age restrictions. For example, if it’s a 17+ show, and you’re not 17, you will not be allowed into the show even with a guardian present. Even if it is your favorite band. Sorry.
I’D LIKE TO GRAB SOME FOOD BEFORE THE SHOW, CAN I RESERVE A TABLE?
Seating is first come, first serve. We recommend dropping in early before a show to grab a bite to eat.
I FORGOT MY CREDIT CARD / PHONE / WALLET AT THE BAR!
Drop in during our normal business hours and pick up your lost item at the bar.
I’D LIKE TO BRING MY CAMERA AND PHOTOGRAPH THE BAND PLAYING. IS THAT COOL?
Although we do not have a camera policy, the bands typically do. Generally, cell phones and amateur cameras are fine, but professional cameras will need to be cleared. Please send detailed photo examples and/or proper photo credentials to info@beatkitchen.com.
BAG POLICY?
We do not currently have a bag size policy. Security will check bags at the door. Policy is subject to change.
COAT CHECK?
Depending on the show, coat check may be available and is $4. Coat check is not available at every show.
PRIVATE EVENTS
CAN I HOLD A PRIVATE EVENT AT BEAT KITCHEN?
Totally! Check out our rooms here, and email party@beatkitchen.com with the details of your event.
ACCESSIBILITY
IS BEAT KITCHEN ACCESSIBLE?
Beat Kitchen is ADA accessible. Let someone on staff know that you need access to the ADA accessible bathroom. The main restrooms are located down a set of stairs. If you have a specific question or request, please email info@beatkitchen.com at least one week prior.
BOOKING
CAN MY BAND PLAY A SHOW AT BEAT KITCHEN?
For booking inquiries, please contact booking@subt.net. Our talent buyers will get back to you when interested.
TICKETING
CAN I BUY TICKETS AT THE VENUE?
Tickets are often available first-come first-serve at the door, but please check our website to see if a show has sold out.
I BOUGHT A TICKET, BUT NOW I WANNA SELL IT!
Tickets are non-transferable.
A SHOW IS LISTED AS SOLD OUT, CAN I STILL GET TICKETS?
We offer a waitlist option for sold-out shows. Click ‘Join Waitlist,’ and if a ticket becomes available, SeeTickets will contact you with further instructions.
Follow us on Instagram @beatkitchenbar for updates and pre-sale codes. We also send out a weekly newsletter with show info, which you can sign up for on our homepage.
A DANCE PARTY IS LISTED AS SOLD OUT. CAN I GET IN?
Limited tickets for the event will be available at the door with a one-in one-out policy. When one customer leaves, the next in line may purchase a ticket. If you see on our website that tickets are available at the door on the day of the show, we recommend showing up early. We honor purchased tickets first.
I HAVE A TICKETING ISSUE or I LOST MY TICKETS.
Please contact See Tickets customer service via their website (Monday – Friday 3PM-8PM CST) or phone number: 323-908-0607 or 855-235-2867 (available Monday – Friday 10AM-2PM CST) or email help@seetickets.us for a 48-72 hour reply. The call center is not staffed on weekends unless there is a major event cancellation.
FAKE TICKETS?
All of our tickets are sold directly through SeeTickets. Please be aware that scalpers sometimes buy our tickets and sell them through other platforms. Third-party purchases are made at your own risk. SeeTickets cannot intervene with any third-party transactions. We cannot guarantee customer support for tickets purchased from other websites or unauthorized dealers.
ERROR MESSAGE AT CHECKOUT?
Check that your billing address is correct.
I CAN’T FIND MY TICKET.
Check your Junk / Spam folders and search seetickets.us in your mailbox.
CAN I GET A REFUND?
All sales are final. We are unable to offer refunds for unused tickets or for guests who are denied entry due to improper/missing identification. Event times and lineups are subject to change without notice.
If a show is postponed, you will be contacted via SeeTickets with information regarding the refund policy and protocol as set forth by the event coordinator.
If a show is canceled, refunds are processed automatically and will appear in your bank account within 5-7 business days (“business days” exclude weekends & holidays). This time period is subject to variation depending on your financial institution.
CANCELLED/RESCHEDULED SHOW?
In the event of a cancellation or postponement, you will be contacted via
Seetickets email with any information regarding the refund policy and protocol as
set forth by the event coordinator. For fully canceled events, refunds are processed automatically so there is no need to contact us. Refund credits usually appear in your bank account within 5-7 business days after being issued through our processor (please note: “business days” do not include weekends or holidays.) This time period is subject to variation depending on your financial institution.
HOW CAN I CONTACT SEETICKETS?
Contact SeeTickets via their website (Monday – Friday 3PM-8PM) CST or phone number: 323-908-0607 or 855-235-2867 (available Monday – Friday 10AM-2PM CST) or email help@seetickets.us for a 48-72 hour reply. The call center is not staffed on weekends unless there is a major event cancellation.
OTHER QUESTIONS?
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